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| Hey Smart Home Pros! We had so much content in our last newsletter, we’ll keep this one short! Real short. Like me. #shortpeopleproblems Thank you, Ashley Kimsey Education Operations Specialist |
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| HEY! DID YOU KNOW…. Over the past few months, we have been adding legacy SnapAV technical documents to the Tech Community Knowledgebase. In addition to the Control4 KB articles, you can now find articles and answers on all of our products lines with just a quick search. Our tech support teams use it all the time! SNAPAV KNOWLEDGEBASE ARTICLES |
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| NEW SETUP GUIDES Our technical writers have been hyper-focused on making your installs as quick and easy as possible. Check out the newest MoIP setup guides tailored specifically to our new Pakedge MS Series switches. Binary MoIP Setup Guide for a Single Pakedge MS Switch BINARY MOIP SETUP GUIDE Binary MoIP Setup Guide for Multiple Pakedge MS Switches BINARY MOIP SETUP GUIDE NEW AND TRENDING KNOWLEDGEBASE ARTICLES Unable to Access Shared Folders with Announcement Agent on Windows 10 or Access Samba Shares on the Controller Improperly configured IPv6 causes delays when starting streaming audio sessions |
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CATCH UP ON CERTIFICATIONS AND TRAINING Nothing says “expert” like certifications and training! Bolster customer confidence and happiness by giving your technical skills a boost. Brush up on essential networking skills:Learn networking fundamentals and best practices—no matter which brand of equipment you use—with Pakedge Certified Network Administrator.Dive into our Araknis Networking Certification by signing in to Snap University and searching for “networking.”For those new to home automation, start with:Control4 Associate Installer Certification (for Control4 Dealers)Smart Home Automation Smart Skills Learning Path (for Control4 Dealers)SnapAV Dealers can sign in to their Snap University account and search “connected” to find The Connected World learning path.For experienced Control4 Smart Home Pros:Check out the Centralized Lighting Certification. NEW WEBINARS Our Technical Education and Product teams work hard to develop useful content to help train your team. Did you know that all upcoming webinars can be found on the Control4 Portal under Education > Webinars and the SnapAV Portal under Training? Now you do. Here’s what’s coming up next: Thursday, July 16 – 12:00 p.m. ET Sonos Training: Best Practices for Integration and New Product Insights WEBINAR CALENDAR GET SMART Check out these new Smart Skills: Configuring VLANs on a Pakedge Layer 3 MS Series Switch Customize Your Company Information in OvrC Install OvrC Home on Your Customer’s Devices Create Custom Commands Through OvrC |
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| Room Control4 Driver Update There was a small update to the Room Control driver JUST last night. When you add the Room Control driver to a project it now auto names the driver to the name of the room you put it in. DRIVER CERTIFICATION We work closely with device manufacturers to provide product drivers that interoperate seamlessly with the Control4 platform. We have released the LG 2020 worldwide and Sony 2020 drivers. The Samsung US, CA, UK, and AU drivers are also certified. The new Samsung Terrace series is also certified! SEE MORE DRIVERS HERE |