bookmark_borderIssue 17 – Creep’ in it real

Hey Smart Home Ghosts and Goblins!

Grab your PSLs and hold on tight! So many spooky, cool things are happening right now! It’s Halloween time and I couldn’t be more excited! Yes, I’m that girl who loves it more than Christmas. Who’s registered for Snap Pro Live? If you’re not, scroll on down to the Support section and click the link I’ve provided. We also have been announcing our winners from the Tech Community Challenge. This is an eight-week challenge for all techs to jump into Tech Community to win some free swag. Happy Haunting everyone!

RIP,
Ashley Kimsey
Education Operations Skeleton
TRICK OR TREAT YO SELF

We’re now into our fourth week of our Education giveaway challenge! Thanks to everyone who’s been participating! 

Congratulations to the winners below:
Michelo Germain won an EA-1 bundle
Daniel Rodriguez won an SR-260-i remote
Jesse Smith and Josh Schinke won 4Sight licenses
Matthew Mckenna won a Triad Omni Sub
Vivek Pandya won 4Sight licenses

Jump in and join the challenge! For the next four Mondays, we’ll be throwing questions out there and you get a chance to win some swag!

 
TECH COMMUNITY PAGE  >
SNAP PRO LIVE!
JOIN US FOR A WICKED GOOD TIME


3-day live virtual event, Oct 13-15, followed by new training content all month long.

Keynote address from SnapAV leadership with a first look at yet-to-be released products and important business updates (2 p.m. EST on 10/13).
12 additional video sessions, including deep-dive technical trainings, new product overviews, and industry panel discussions. Attendees can send questions and comments during these sessions, as well as engage in live Q&A after them. 

“Ask the Expert” sessions offered each day from 5-6 p.m. where dealers can connect with product team members to talk shop about product offerings, ask questions, etc. Everyone who registers will also get access to more than 30 new trainings that will be released throughout October.  

Instructions to register for Snap Pro Live: 

Register for the event via EventBright here.

Receive an EventBright confirmation email with instructions for accessing the Snap Pro Live mobile or web app. Download the app and create a profile to access the event, see the full schedule, and get access to exclusive training content throughout October.

NOTE: Overview content and a full schedule for the live days is available now, but actual sessions won’t be available until the event kicks off at 2 p.m. EST on 10/13.  


A FRIENDLY REMINDER FROM TECH SUPPORT  
When designing a Zigbee mesh:

Do not exceed 20-30 feet between nodes
No access points within 10 feet of a Zserver
Remember: If it has a battery, it’s a non-repeating node!

ZIGBEE ARTICLE >


DEAD OR ALIVE KNOWLEDGEBASE ARTICLES 

No Remote Access or Updates on older systems
Control4 Music Services- Minimum OS versions


ALL CLASSES ARE STILL SPOOKY VIRTUAL!

It’s hard to determine when things will go back to “normal,” so as of now, we are still planning to have virtual Automation Programmer training sessions through the end of the year. 
 
ENROLL NOW  >



DID YOU MISS A WEBINAR? HAVE NO FEAR… 

Our Technical Education and Product teams work hard to develop useful content to help train your team. You can watch all past webinars and see upcoming webinars on Education > Webinars and on the SnapAV Portal under Training.


GET CRAZY SMART

Check out these helpful Smart Skills:

Blinds-01: Controlling QMotion Qadvanced Shades
Blinds-02: Controlling Blinds & Shades from a Keypad Button
Blinds-03: Simplifying Blinds & Shades Using Groups
EEK! DRIVER CERTIFICATIONS

We work closely with device manufacturers to provide product drivers that interoperate seamlessly with the Control4 platform. 

New drivers: 

D&M Group 4 models:
SR5015
SR5015DAB
SR6015
SR6015_EU
D&M HiFi Group 1 model: SACD 30n

SEE MORE DRIVERS HERE >