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| Hey Smart Home Pros!Happy New Year! What are some of your New Year’s resolutions? I’ll go first: a better Tech Community! Head on over to Tech Community to see what’s new; we really could use your help getting in and getting started! Also, one of our fellow techs, Colton Card, made some pretty cool drivers below. Thanks, Colton, for sharing! Ashley Kimsey Education Operations Specialist |
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| YOU’VE GOT A QUESTION? CHECK OUT TECH COMMUNITY FIRST! The Technician Success team is working around the clock to make our Tech Community better each day. But we’re missing one critical component, and that is you! If you’ve never been in Tech Community, please visit, ask questions, answer questions, and check out all the cool things we’ve been working on. You can now find Smart Skills, our tech newsletters, the Knowledgebase, and more, all in one location. TECH COMMUNITY |
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| IT’S NOT YOU, IT’S ME…WELL, IT’S ACTUALLY YOUR OUTDATED SECURITY Breakups are hard, but if there is one thing I’ve learned, it’s that there’s always something better headed our way. So trust us when we say the Dealer Forums needed to go—because they made me feel so insecure! They were holding us back from many, better opportunities! It was a little toxic, too, but we wish them the best, and we have moved on! (But, in all seriousness, we have to shut down the Dealer Forums because they lack modern security features and we didn’t have a path to upgrade them.) We’ve added the Discussions (in beta) to the Tech Community as a replacement for the Dealer Forums. Adding Discussions into the Tech Community will bring the important discussions that happened in the dealer forums into the Tech Community, where you can also find Knowledgebase articles, Smart Skills, and—most importantly—this newsletter. We are working to build out a single space where you can find all your important answers. You can go directly to Discussions here or by visiting the Tech Community and clicking on the Discussions icon. DISH NETWORK DRIVER STOPPED WORKING Not sure what to do? We’ve got you covered in Tech Community. Check it out below. WHAT YOU NEED TO KNOW HINT HINT, NUDGE NUDGE—BEFORE YOU CALL TECH SUPPORT, CHECK THESE FOUR STEPS 1. Have you tried rebooting it?? 2. Delete the driver, add it back. 3. Check physical connections and those in Composer. 4. Swap wires. CONTROL4 CONTROLLER COMPARISON GUIDE We’ve got this awesome, updated controller sheet to help you compare controllers to help you determine which one works best for your project. CHECK IT OUT KNOWLEDGEBASE ARTICLES Oldies but goodies! Neeo Remote Automatic Updates Neeo Articles, Videos, and Documentation Smart Skills: Removing the Room Off Confirmation on the Neeo Remote |
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| PROFESSIONAL CERTIFIED NETWORK ADMINISTRATOR A one-of-a-kind networking certification that is effective, engaging, & downright hilarious! Best of all, it’s designed for custom integrators like you, comes with equipment you can keep, and is educational no matter which networks you use! LEARN HOW THE NEW PROCESS WORKS DISCOVER WHAT’S NEW AND IMPROVED Already signed up? Use the new PCNA study guide as you take notes and prepare for your exam. TRAINING VIDEOS FROM SNAP PRO LIVE If you missed Snap Pro Live or just want to rewatch the awesome educational videos, you can find all the recordings here on the dealer portal! TRAINING VIDEOS DON’T MISS OUR REGULARLY SCHEDULED WEBINARS Be sure to check our webinar page regularly; any upcoming technical or product webinars are posted there. Learn from past webinars You can also find all our past webinar recordings on the same page! SEE CONTROL4 WEBINARS SEE SNAPAV WEBINARS SMART SKILLS Check out these helpful Smart Skills: Adding Streaming Music Services to Your Control4 System Calibrating a 4K Audio Video Matrix Switch to Correctly Display Video Sources Applying Icon Arrangements and Navigator Settings Across Multiple Rooms Adding Multiple Actions to Lights in Lighting Scenes |
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| DRIVER CERTIFICATIONS We work closely with device manufacturers to provide product drivers that interoperate seamlessly with the Control4 platform. New drivers: Sony Projectors: VW715ES, VW915ES Sony UBP-X1100ES Assa Abloy- Linus Smart Lock Harman- Arcam, JBL, Audio Control AVRs ArcamAVR10, AVR20, AVR30, AV40 JBL: SDR-35, SDP-35 AudioControl:Concert XR-4, Concert XR-6, Concert XR-8, Maestro X7/X9 SEE MORE DRIVERS HERE SHARING IS CARING: THANKS COLTON! Colton Card made a collection of no-control drivers for the brand-new game consoles!  DOWNLOAD HERE IF YOU GOT IT, FLAUNT IT! We want to hear more from you! If you have something you’d like to be highlighted in our newsletter, click the link below and share it with us. It can be anything related to tech—from cool new products and drivers to tips and tricks and custom programming ideas! LET US HIGHLIGHT YOUR WORK |