bookmark_borderISSUE 27 – NEW LOOK WHO DIS


Hey Smart Living Professionals!

Tech Community is now available for everyone! We finally welcome our legacy snappers to the club! And to celebrate, we did a “Glow Up” on the newsletter! You’ll see different employees highlighted in each section below. We also chose a winner for the free pair of speakers Tech Community challenge. You’ll find a link to the DS2 webinar we hosted last week, and let’s not forget our trainer Jacob Whipple is moving on to Marketing, so wish him good luck! Seriously, blow up his inbox at jacob.whipple@snapone.com.

Welcome, Welkom, Willkommen, Bienvenue, 欢迎 
Ashley Kimsey
Education Operations Specialist
 
OUR NON-C4 PEEPS ARE IN THE HOUSE! WELCOME!
 
Snappers are in da HOUZZZZ! Welcome legacy-non-c4-techs! Phewww, that was a mouthful. But you know what I mean! We’re excited to finally have everyone merged into one amazing community! Check it out!
 
TECH COMMUNITY >>
 
KNOWN ISSUES IN TECH COMMUNITY

We have a special spot for known issues! Get familiar with all the pages in Tech Community! “Known Issues” is one of the tiles you can select to see what everyone is talking about. You’ll also see helpful Smart Skills and KB articles to point you in the right direction. 

KNOWN ISSUES >>

KNOWLEDGEBASE ARTICLES 

New or updated articles!
Configuring Auto Tracking in Luma 500/510 PTZ Cameras
Running Internet Explorer in Microsoft Edge to Export Luma Recordings
Configuring Luma Cameras to Program Motion Events in Control4 
Configuring Luma Smart Motion Events in Control4 
Obtaining App IDs for Creating Universal Mini-Drivers 
Universal Mini-App Drivers 
Automatic Update for the Jandy iAqualink Driver to Restore Functionality

NEW STRONG VERSA MOUNTS FOR THE STRONG INSTALLER

This new design is perfect for putting controllers behind TVs, how convenient! And you don’t need to be strong to install, just smart!
 CHECK IT OUT HERE >>
 
AND THE WINNER IS TYLERDEPREY!!! 

This past week we did a fun Tech Community Challenge asking partners to ask or answer questions in Tech Community and tag me, yours truly, to win! I’ll be doing giveaways all year long, so keep an eye on the Discussions tab—you never know when I’m feeling a little Oprah. 

Congrats Tyler from Network Cabling Services, Inc! You’ve won a pair of Episode Signature 7 Series in-wall speakers! Look for an email from me shortly. 


WEBINAR? OH I’M SORRY, I THOUGHT YOU SAID WINEBAR.  

Speaking of winebars, Anyone miss Jacob yet? Education misses him. He’s moving on to yellow pastures in Marketing. JK, it’s all green and pretty over here. But if you miss him like we do, you can watch this very helpful webinar on how to properly install a DS2 Door Station. Also, thanks, Jacob, for being an incredible trainer all these years!! Good luck in Marketing—we know you’ll do amazing! Now, go to the room!!

WATCH THE WINEBAR HERE >>

CHECK OUT HOW TO PROPERLY INSTALL A DS2 >>

SMART SKILLS


Check out these new or well-seasoned helpful Smart Skills:
Configuring an Auto Reboot of a WattBox Power Outlet
Luma Surveillance Basics
Invite Partners Into Your OvrC
Setting Up a DS2 Door Station
Aligning Contemporary Buttons and Faceplates
Removing a Stuck or Broken Bottom Button from a Configurable Keypad
Removing and Replacing Contemporary Buttons

DRIVER CERTIFICATION

We work closely with device manufacturers to provide product drivers that interoperate seamlessly with the Control4 platform. 

New or updated drivers
ViewSonic projector Serial
LG July 2021 TVs
Epson 2021 Projectors
NTI HDMI Matrix Switch
SEE MORE DRIVERS HERE >>

 
TIPS AND TRICKS ARE HERE TO STAY!

I’m sure we all know someone who is hard of hearing or deaf, and this, my friends, is a great-galloping-Gallaudet tip to have up your sleeve! Thanks to Evan Stinson from Listen Up in Denver, Colorado!

“For hard-of-hearing or deaf clients, use Snapshot to save the current status of lights, then flash the lights on & off, then return to the previous status. Going further, use conditionals to not flash the bedroom lights from 10 pm – 6 am.” – Evan Stinson
 
DOWNLOAD THE STEP-BY-STEP GUIDE HERE >>

WE WANT TO HEAR FROM YOU!


We want to hear more from you! If you have something you’d like highlighted in our newsletter, click the link below and share it with us. It can be anything related to tech—from cool new products and drivers to tips and tricks and custom programming ideas!

LET US HIGHLIGHT YOUR WORK >>