 Hey smart home pros! We’ve got new KB articles, new Smart Skills, and two new micro-certifications in store for you! There’s also a new Control4 Centralized Lighting firmware update you should be aware of. We’ve also had a high number of support calls regarding the DS2, so this month’s newsletter features several resources that will help with your next DS2 install. Finally, if you answer the poll we’ve included, I’ll select a random winner to win a free 4Sight license! I love free stuff, Ashley Kimsey Education Operations Specialist  BITE-SIZED CERTIFICATIONS These Micro-Certifications pack a HUGE punch and are an easy way to get technicians trained more quickly. We’re starting with two Micro-Certifications, but there’s more to come! CENTRALIZED LIGHTING MICRO CERTIFICATION >> MEDIA OVER IP MICRO CERTIFICATION >>  ABOUT TO INSTALL A DS2? CHECK THIS OUT RIGHT SHMEOW. DS2 issues are the NUMBER ONE call into tech support. We understand weird stuff happens, but make sure to view these helpful resources before your next install. It might just save you a phone call! HOW TO PROPERLY INSTALL A DS2 >> WATCH THE DS2 WEBINAR HERE >> Helpful KB Articles Regarding the DS2 How to Change the HTTP API Password on the Control4 DS2 Door Station Factory Restore of DS2 Door Station after Driver v246 Resets HTTP API Credentials to Default Required driver update for DS2 Snapshot Notification and History Support LET THERE BE LIGHT…ING UPDATES! Want to be able to order custom engraving for the new Contemporary Lighting buttons? Then you’re gonna wanna update Composer to the newest version of 3.2.2 (updated Aug. 30, 2021). Once you’ve updated, in jobs with Centralized Lighting perform and update to take advantage of firmware! It also includes several bug fixes. So, if you like bugs and hate cool new products that can be customized for your customers, then don’t get the update. DOWNLOAD THE NEW 3.2.2 >> GET DETAILS ABOUT 3.2.2 >> KNOWLEDGEBASE ARTICLES New or updated articles! Running Internet Explorer in Microsoft Edge to Troubleshoot Luma Issues Unregistered Multicast Traffic Behavior in Araknis Managed Switches (Global Setting) WattBox Firmware update 2.1.2.0 for 800 Series WattBox LG TV Network control setup  DID YOU KNOW? We have stores! Actual, physical stores you can order from, walk into, and pick things up at—they even have secure 24hr pick-up options! I’m all about that local shopping experience, and this is just too cool not to check out! Find out if there is a local branch is near you! CLICK HERE THEN SCROLL TO THE BOTTOM Win a FREE 4Sight license! Answer this ONE QUESTION POLL and we’ll pick a random winner! SMART SKILLS Check out these helpful Smart Skills: Configuring Motion Detection on a Luma NVR Installing the Roku Driver Migrating BakPak Customers into OvrC Setting Up Intrusion Detection on a Luma NVR Setting the Ambient Light Sensing Feature for Lighting Devices and Keypads Setting Up Line Crossing on a Luma NVR  DRIVER CERTIFICATION We work closely with device manufacturers to provide product drivers that interoperate seamlessly with the Control4 platform. New or updated drivers LG TV 2021 Addition Models Sony Projectors Additional Models Sony TV 2021 Additional Models Samsung TV 2021 Additional Models Samsung TV 2021 US Additional Models SInope Water Sensor Sinope Valve Yamaha TSX-N237, TSX-N237D SEE MORE DRIVERS HERE >>  TIPS AND TRICKS ARE HERE TO STAY! You’re A Wizard, Harry! Ok, maybe you’re not a Harry, but you are a wizard! Making smart homes is magical and some of you might already be familiar with this trick! But for those that aren’t, here is a tip for you! Matthew Lowe from Walts sent this magical tip in. Thanks, Matthew! “Use the LED Wizard to make backlighting on Control4 lighting more informational. We use a yellow backlight if the garage door is open. Red if the security system is armed. Green or blue can be normal states.” – Matthew DOWNLOAD THE STEP-BY-STEP GUIDE HERE >> WE WANT TO HEAR FROM YOU! We want to hear more from you! If you have something you’d like highlighted in our newsletter, click the link below and share it with us. It can be anything related to tech—from cool new products and drivers to tips and tricks and custom programming ideas LET US HIGHLIGHT YOUR WORK >> |