bookmark_borderIssue 29 – JUST HERE FOR THE BOOS!


Hey Smart Ghosts and Goblins!

It’s my favorite time of year again! Pumpkins, candy, pumpkin spice lattes, and haunted houses – you know, the good stuff! But we also have some not-so-scary things in store for you. Check out the media extender IR integration picture guide from tech support, fun new smart skulls, and the new OvrC experience—it’ll have you turning notifications back on before you can say trick or treat!

Your Basic Witch,

Ashley Kimsey
Education Operations Skeleton


Oh My Gourd! It’s The New OvrC Experience

This new experience comes with a new notification engine, improved emails, additional actionable information, and more




Creep it Out Here

Creepin’ It Real with the Snap One Status Report

Every status you need to be aware of is right here. You can also subscribe and instantly know when there’s a service issue.

The Snap One Status Report


OS 3.2.3—It’s Alive! I Mean, Live!

Some of the highlights include:

– EQ controls for the user interface
– Connections filters in Composer
– Improved remote connections and driver searches
– MultiDisplay Manager Public Beta 

OS 3.2.3 Details


Trick-or-Treat Yo’Self with this Media Extender IR Integration

Royce Tyree in support wanted to make sure you had this helpful picture guide in your back pocket!

Get Your Scare on with This Helpful Guide


Dig Up These Little Monsters

Nicholas Isola updated some universal mini drivers for you! He’s even updated some of the artwork; all you have to do is update the driver instead of replacing it!

Download them now.

DirectTV Stream
Hulu Universal
DIRTVision
Sk Universal

Dig Up More Universal Mini Drivers Here 


Fang-tastic Knowledgebase Articles
New or updated articles:

Resolving OvrC Cloud Connectivity Issues
Recovering a Luma Device from an IP Address
ChangeHow to Reset a Luma NVR/DVR Password and Security Questions
Troubleshooting Sonos Issues on Araknis Managed Switches
Spanning Tree Protocol Guide (STP) for Araknis Networking Equipment

The Witching Hour Is Here

There’s a centralized lighting firmware update available now. But first, you’ll want to read the KB article below to make sure you have no bone-chilling issues during the update. 

Enter At Your Own Risk 

Smart Skulls
Check out these new or updated Smart Skulls!

Adding and Configuring the MultiDisplay Manager Agent
Configuring and Using Equalizer (EQ) Controls
Monitoring Customers’ Networks Using Notifications in OvrC
Creating a Smart Alarm Clock Using the Wake/Sleep Agent
Using the Connections Filter in Composer
Setting the Lighting Default Button Styles in Composer

 

Devilishly New and Updated Drivers

We work closely with device manufacturers to provide product drivers that interoperate seamlessly with the Control4 platform. 

New or updated drivers:
Pulse-Eight: neo:X+ (Designed for BINARY Edition), neo: XMR (Designed for BINARY Edition), neo:XSR (Designed for BINARY Edition), neo:X+
Axxess Industries: Lamp Dimmer
Telkonet: Thermostat
Russound:MCA-88X, MCA-88, MCA-66, MBX-PRE (Zone Mode), MBX-AMP, MBX-PRE

See More Drivers Here

 
The Perfect Potion For a Comfortable Home

Do you have customers constantly changing their thermostat or calling you about it? Do you live in an area where the outdoor temps often change? I know I do! Living in Utah, you never know what you’re going to get! This super helpful weather tip comes from Tim Bruening of Rhudy’s Inc! Thanks, Tim!

Download the Bloodcurdling Step-By-Step Guide Here


If You Got It, Haunt It!

We want to hear more from you! If you have something you’d like highlighted in our newsletter, click the link below and share it with us. It can be anything related to tech – from cool new products and drivers to tips, tricks, and custom programming ideas!

Let Us Highlight Your Spooky Work