bookmark_borderIssue 33 – I LOVE YOU A WATT



Hey, Smart Home Pros!

Smart Skills are in the air—I mean love! Love is in the air! But so are new Smart Skills, so have a look below! Also, we need to have “the talk”… Ruh roh! The talk about making sure your networking skills are on point. We’ve done some research and having a solid network could save you a call to tech support. Not that tech support doesn’t love hearing from you, but we thought the Network Best Practices guide would be a lovely way of saying, “We love you guys!”

Happy Valentine’s Day!

Ashley Kimsey
Education Operations Specialist




The First Authorized Education Center- Delta Smart!


Argentina is on the map with our first distributor to complete the Authorized Education Center.
This amazing distributor is now teaching classes with our approved curriculum, instruction methods,
one-on-one mentoring with our Education team, and so much more. Congratulations Delta Smart!






Weekly Webinar Series from The One and Only

Who knows Gary Usher? If you don’t know him, you will when you register for one of his weekly webinars!
Every Wednesday, Gary hosts the “Weekly Webinar Series.” Gary has been running these for two years now. These webinars focus on Snap One products as well as integrations with third-party products.

Register Here 


Knowledgebase Articles
New or updated articles:

DS2 Critical Driver Update 
Google Nest Driver v23 Requires Customer Action 
How to Reset a Luma NVR/DVR Password and Security Questions
Control4 Lighting Compatibility and Testing 
Intercom Issues using Luxul Wi-Fi 
Luma VMS Software Guides and Downloads 
Episode Response Amplifiers Articles, Documentation, and Videos
How to Configure a Guest Network using OvrC‘s Wi-Fi Management
Control4 Chime Video Doorbell Articles, Videos, and Documentation
Lighting Load Compatibility Test Procedure 
The New OS3 Programming Environment – New Features – Tips and Tricks!





Is Your Name Wi-Fi? Cause I’m Feeling a Connection

The man, the myth, the legend! Oh wait, it’s just Edward from the Technician Success Team. He’s done amazing work on this new Networking Best Practice Guide with links to other great sources of information, including a detailed Network Install Checklist! The checklist has everything you need to check off when installing a network. 
 
Read It Here


The Network Install Checklist

While checking out the Networking Best Practice Guide, hopefully you scrolled to the bottom of the second page under Learn More to download the checklist. Edward spent a lot of time researching and talking to tech support and our network team to make sure you have the best checklist available. Print one for each job and save yourself some calls to Tech Support!

Download Me Now


HEART Skills
Check out these new or updated Smart Skills:

Checking a Device’s Wireless Strength Using OvrC
Connecting a Keypad Button to Function as a Three Way Light
Connecting and Programming Using the Room Control Driver
Creating a Custom Button Menu for the Control4 Interface
Creating Users and Assigning Composer Licenses
Executing Text Announcements on a Touch Screen
Programming the Navigation Agent
Scheduling WattBox Outlet Maintenance Events
Scheduling WattBox Outlet Power Events
Setting Up and Monitoring Customer Service Tiers Using OvrC
Using OvrC to Access a Device Interface  




Drivers

We work closely with device manufacturers to provide product drivers that interoperate seamlessly with the Control4 platform.

New or updated drivers:

Black Nova – new driver for Thermostat Logic
Tyba Home Turn 2
JVC Projectors
Fluidra – Fabtronics connect my pool 

See More Drivers Here





 Hey! Watch This!

Once upon a time, Brady Norman, one of our Software Development Engineers, decided to tinker with his Apple Watch after work. He ended up making some good headway… and now here we are: favorited rooms, devices, and media are now all accessible on the Watch app! The End! Thanks, Brady, for making this happen!

Learn More

Here’s a Tip for You from Mitch at Greenfield Solutions
Mitch used the Room control Driver and the UI Configuration agent. 
“The basic premise is when the room enters listen mode, use the UI Configuration agent to change the screensaver. When the room exits listen mode, change the screensaver back. You have to do this for each room’s enter/exit listen, and then you pick the screen you want to customize.”

—Mitch Greenfield

Download The Step-By-Step Guide Here


Time To Spruce Things Up; Send Me Your Tips and Tricks!

I can’t believe we’ve run out of Tips and Tricks already! We’d love to keep this section going, so if you have a cool idea, whether it’s easy or advanced, send it our way! We’d love to highlight you and share your ideas with our awesome community of technicians!

Sharing Is Caring: Submit Your Tips Here