Issue 35 – Spring into education (pun intended)!


Hey, Smart Home Pros!

Did you know that April means “to open” in Latin? It’s a perfect time to open up those brains and learn new things! We hope this newsletter serves you well and provides you with the resources you seek to succeed in this crazy, wonderful industry!

Onward and Upward!
John Staley
Sr. Training Operations Manager


Snap One Webinars
We are serious about education at Snap One. Currently, we are providing weekly opportunities to learn about new products for both residential and commercial installations. You can monitor and register for these events by bookmarking https://snaponewebinars.com/.

Keep an eye out for an upcoming webinar on Tech Community features you may not know about!


My Neighbors Say It Sounds Good from Their House!
Seriously.

This little 2.1 soundbar/subwoofer combo rocks! Did you know the subwoofer comes pre-paired with the soundbar from the factory? It also has preset EQ settings like night mode for you night owls. It’s all about the install, ya’ll! 

Learn More

 Updated PCNA Course (of course, ’cause that’s what we do!)

We added more navigation options to each course menu based on your feedback. This makes it easier to navigate the specific topics you want to review. We also added text to the previous and next buttons at the bottom of the course window for easier navigation. Finally, we removed the Pakedge equipment option since we announced the end-of-life of Pakedge wireless access points.

For more information, check out the PCNA 2022 Update FAQ.

Knowledgebase
New or updated articles:
Known Issues: Repeater Mode Limitation on Araknis x00 Series AP Firmware v2.2.00 (new)
Compatible Microphones for Luma x10 Series Cameras
How to Fix MoIP Audio Dropouts on Pakedge MS Switches
Josh.ai Articles, Videos, and Documentation (updated weekly webinar info)
Card Access Button Sequences & LED Guide
OS 3.3.0 Announcement Information 
Control4 Music Services—Minimum OS Versions, Compatible Controllers, and Limitations (updated)
C4-THERM: Setup with Z2IO or Z2C as temperature sensor
Factory restore of DS2 doorstation after driver v246 resets HTTP API credentials to default (updated)



The man who loves our Smart Skills!

Quick shout out to John Martin with Valdez Audio Video, who attended a recent training. He thinks he has completed most of our Smart Skills and loves our articles! Now that is dedication to the craft! We’ll keep adding more (see below) to keep him on his toes. Challenge accepted, anyone… anyone?

Smart Skills

Check out these new or updated Smart Skills that are now in our Tech Community:
Ping Test OvrC Pro Devices for Realtime Connection Status (new)
Ordering a Custom Sound Bar Through the Dealer Portal
Port Forwarding a Device for External Access
Terminating Shielded Category Cable
Wiring Garden Array Satellite Speakers to a 70-volt Amplifier
Wiring Garden Array Subwoofers to a Standard Amplifier
Making a DHCP Reservation on the Pakedge RT-3100 Router
Mounting the WA-2200 Outdoor Wireless Access Point
Optimizing Motion Detection on a Pakedge Camera
Optimizing Wi-Fi on a Wireless Access Point
Physically Adjusting the Image View on a Pakedge Dome Camera
Planning Power over Ethernet (PoE) Usage for Pakedge Cameras
Restarting an Unresponsive Device Automatically Using a PowerPak PDU
Scheduling an Outlet to Power-cycle a Device Using a Pakedge PDU
Selecting the Best Control4 Driver for Your Pakedge Camera
Setting DHCP Reservations on a Pakedge Router
Setting Up a Single Wireless Access Point (WAP) Network
Using a Router DHCP Lease Table to Discover and Configure a Pakedge Camera
Selecting Access Point Placement using a Wireless Controller
Keep Critical Information Handy Using OvrC Notes
Configuring UI Status Key Buttons for Use in House Modes (new)
Configuring UI Key Status Buttons for Use in Home Offices (new)
Using Boolean Variables to Create House Modes (new)
Locking Multiple Locks at the Same Time Using the Door Lock Consolidator Driver (new)
Making Personalized Programming Available to Customers Using When >> Then (new)
Locking a Touchscreen to a Specific Experience
Organizing the Navigator Icons
Preventing Speaker Damage by Setting a Maximum Volume on the Triad Audio Matrix Switch
Removing a Z-Wave Device from Your Project
Restoring a 4K Audio Video Matrix Switch to Factory Defaults
Retrofitting a Control4 Thermostat
Scanning an External Storage Device to Add Audio Files to a Playlist
Setting a Default Volume Level for a Room
Setting Dimmer Properties for Precise Control from Buttons and Navigator
Setting Navigator to Return to the Home Page
Setting Pandora Feedback from a System Remote
Shutting Off a Fireplace with a Timer
Simplifying Blinds & Shades Using Blind Groups
Streaming Amazon Music Natively through Control4
Streaming iHeartRadio Natively through Control4
Streaming SiriusXM Natively through Control4
Updating the Firmware on a 4K Audio Video Matrix Switch
Using a Pop-Up to Lock a Touchscreen
Using Custom Photos for a Screen Saver
Using Dynamic DNS to Handle Disruptive IP Address Changes at Customer Sites
Using Keypad Buttons to Control Lighting Scenes
Using the Controller Migration Wizard
Using the Customer Portal to Register a Controller
Ventilating a Room with the Extract Fan Timer Driver
Rapidly Setting up Multiple Pakedge Cameras on a Control4 System
Installing the Roku Player Driver
Selecting the Correct Back Box for Square Form Lighting v.2 

Drivers

We work closely with device manufacturers to provide product drivers that interoperate seamlessly with the Control4 platform.

New or updated drivers:
Optoma ZW350 Projector
Marantz MODEL 40n
Tyba Home Turn 2
McIntosh MX100
Panasonic 2022 TVs
Denon PMA-900HNE EU
Denon PMA-900HNE

See More Drivers Here
 


Tips and Tricks

Does your customer want a video distribution system but doesn’t have a control system? Enable the Client Control app for their Binary MoIP system for them! Find out how here.

Time to Share Your Tips and Tricks!

I can’t believe we’ve run out of Tips and Tricks already! We’d love to keep this section going, so if you have a cool idea, whether it’s easy or advanced, send it our way! We’d love to highlight you and share your ideas with our awesome community of technicians!

Sharing Is Caring: Submit Your Tip Here!

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