Month: June 2024

bookmark_borderIssue 61- You’re Shore to Succeed This June

Posted on by Holly Bechtler

Ahoy, Integrator Pros!

‘Tis the sea-son for sun and fun! For an Integrator Pro, we know that means your customers are dusting off their SunBrite® TVs, upgrading their landscape systems, or requesting new solutions that give them more control of their smart features. Whether you’re a seasoned sailor or a new recruit, hoist the anchor and enjoy a quick dive. We’ve navigated the depths of the latest news to bring you this month’s treasure trove of new product features, tips, tricks, and more! Consider this edition your personal message in a bottle.

Surf’s Up, Happy June!

Holly Bechtler
Technical Writing Operations Specialist 

The Updated Luma® Surveillance Micro-Certification Is Making Waves

Luma Surveillance Micro-Certification has been o-fish-ally updated with the latest information and best practices around the installation and integration of Luma X20 series cameras and NVRs.

Why It Matters
Staying up to date with the latest devices and best practices can be difficult, but we’ve got you covered. The updated course includes:
  • Luma X20 NVR and Camera Configuration
  • Luma View App Management
  • Luma VMS Client Setup and Management
  • Luma Integration with Control4®
The Takeaway

Technicians who previously completed the old course or are already in progress are now automatically enrolled into the updated course. 
No digital badge is awarded, but completion is tracked on individual accounts. 

Learn How to Self-Enroll:

Snap One Portal Users>>
Control4 Dealer Portal Users>>
Seas the day.

The Fin-tastic New Episode® MoIP Audio Amplifier Is Here!

We are as happy as clams about the first audio-over-IP amplifier solution from Episode.

Episode MoIP Audio Amplifiers are built with full MoIP interoperability. By leveraging the network, they send 4K HDR and hi-res audio content from any number of sources to any number of displays or audio zones, creating a completely scalable solution. OvrC® makes the system easy to set up, control, and manage remotely.

Check out the installation manual, and learn more on speaker wiring, power options, and troubleshooting in the Tech Community.

Determine which model is the right solution for you:
Note: Episode MoIP Amplifiers require a MoIP Controller in the system.
It’s shrimp-ly amazing.

Meet Your Technical Support Agent

Technical Support Agent Brian McCurdy is this month’s TRUE G.R.I.T. Award winner! The TRUE G.R.I.T. Award recognizes Snap One technical support agents who provide top-notch support to our Partners.

Brian is based in Billings, MT, and specializes in Control4 support. His teammates have plenty of great things to say about him.

“Brian has been a cornerstone of our team for over three years. His swift ascent to a Level 3 agent reflects his zeal and commitment.”

“Our Partners are well acquainted with Brian’s proficiency; they trust that any issues will be efficiently resolved under his guidance. His courteous manner and deep-seated knowledge make him an indispensable asset to our team.”
You are simply sand-sational.

Knowledgebase

New or updated articles:
New and updated known issues: 
New and updated product reset and restore procedures:
New & updated product documentation:

Smart Sails

New or updated Smart Skills:
I stayed up all night to sea where the sun went. Then it dawned on me.

Automation Programmer Is Shore to Sharpen Your Control4 Skills

Are your Control4 skills a bit rusty? Are you new to Control4? Then it’s time to take (or re-take) the Automation Programmer course.

Why It Matters
The Automation Programmer curriculum constantly evolves as our products and solutions grow. Our instructors often hear from seasoned Control4 technicians that they continue to gain valuable tools, insights, and skills from the class.
Hands-On Learning
In class, all students begin with a rack full of equipment to provide a hands-on learning experience. You’ll learn to program a wide variety of Control4 devices, including audio, video, intercom, security, surveillance, and comfort solutions.
The Takeaway
Whether it’s been a while since you’ve taken Automation Programmer or you want to become Control4 certified, this class will bring you up to date with the latest and greatest Control4 has to offer your customers.

Learn How to Enroll>>
Yes, we peli-can.

Snap One Training Opportunities

See the full training calendar here, or check out the links below. 
View archived webinars here.

Events:
Networking Trends & Planning
Join us at your Snap One Partner Store for a morning full of networking knowledge as we discuss the following topics together, followed by a Q&A session and lunch:
  • Wi-Fi 7 Understanding & Roadmap
  • Snap One Networking Solutions
  • Access Point Technology & Deployment
  • Network Strategies Now & In the Future
We’re giving away an Access Networks Wi-Fi 6 Access Point, so make sure you attend and don’t miss your opportunity to win!

Boise, ID | June 18, 9–12
InfoComm: June 12–14 at the Las Vegas Convention Center
Save the date! Visit us at booth #C9477 to see the latest in commercial solutions from Snap One.

Register with promo code SNA102 for a FREE exhibition badge! 

Shedding Light on Real-World Wi-Fi Throughput

It’s no secret that internet service providers have increased their speed offering to consumers. As a result, consumer expectations have increased dramatically when it comes to their Wi-Fi experience. Check out this article to understand more on how to calculate throughput and set a realistic expectation of what your site can achieve.

Power Shore-tcut

If you need an extra power outlet right now and don’t have access to a licensed electrician, clever alternative solutions are available. Add a WP-FLEXNOSE-1-WH for a finished look.
You’re kraken me up.

Drivers

New Drivers

B&O
  • Beoconnect Core
Integra
  • DTM-7.4
Sony
  • HT-A9M2
  • HTA-8000
  • HTA-9000
See more drivers through your respective web portal:  

Snap One Portal Users>> 
Control4 Portal Users>> 
Control4 EMEA Portal Users>> 
Sun’s out, puns out.

Time to Share Your Tips and Tricks!

We want to hear more from you. (Yes, you! ) We’d love to keep this section going, so if you have a cool idea, whether it’s easy or advanced, send it our way! We’d love to shine a spotlight on you and share your ideas with our awesome community of technicians! 

Sharing is Caring: Submit Your Tip Here!